**1. Scope**
These Terms and Conditions apply to all contracts for the short-term rental of apartments made between us, GbR Superhosts SWA, and our customers through our website.
**2. Conclusion of Contract**
The contract is formed when the customer completes a booking on our website, and we accept this booking by sending a confirmation via email. A written contract is not drawn up.
**3. Services and Prices**
The offered apartments can be viewed with photos and descriptions on our website. The prices for the apartments are also indicated on the website. Changes and errors in price information are reserved.
**4. Payment Terms**
Payment is made at the time of booking via PayPal or credit card. The total amount is due immediately.
If the guest selects the "Bank Transfer (Invoice)" option, the total amount of the booking, including a €150 deposit, must be transferred to the account provided via email within 5 days of the booking confirmation. If the period between the booking and the start of the stay is 7 days or less, the total amount must be transferred within 2 days of the booking confirmation.
**5. Cancellation Policy**
Cancellations are free of charge up to 5 days before the arrival date. If a cancellation is made less than 5 days before the arrival date, the full booking price will be charged. Cancellations must be communicated in writing (e.g., via email).
**6. House Rules and Additional Fees**
a) **Smoking:** Smoking in the apartments is strictly prohibited. In case of violation, a cleaning fee of 150 euros will be charged.
b) **Key Loss:** In case of key loss, a fee of 50 euros will be charged.
c) **Commercial Use of Photos and Videos:** Taking photos and videos of the apartment for commercial purposes is only permitted with prior arrangement and written consent.
d) **Increased Cleaning Effort:** In case of excessive dirtiness of the apartment, an additional cleaning fee of 30 euros will be charged.
e) **Damage and Theft:** The customer is liable for any damages to the apartment as well as for the loss of inventory and furnishings. In such cases, the customer will be invoiced, which must be paid within 2 weeks of receipt. In case of late payment, a reminder fee of 30 euros per week will be charged. If payment is not made after a further deadline, we reserve the right to take legal action. The resulting costs will be charged to the customer.
Deposit: The guest is required to provide a deposit of 150 euros. This deposit will be refunded at the end of the stay and after inspection of the property, provided that no damages are found and no additional cleaning is required. The deposit may be withheld in the following cases: Damage to the property or its contents, Smoking in the apartment (non-smoking policy), Excessive cleaning required beyond the standard end-of-stay cleaning, Loss of keys (cost: 50 euros).
**7. Use at Own Risk**
The use of the apartments, items, and equipment therein is at the user's own risk. We do not accept liability for injuries or personal injuries that occur during the stay.
**8. Scope of Services**
a) **Provision of the Apartment:** We provide the customer with a fully equipped apartment for the rental period. The apartment includes all the facilities and equipment listed in the description on our website.
b) **Additional Services:** Additional services such as cleaning service, use of a washing machine/dryer, change of bed linen, and towels can be arranged at an additional cost.
**9. Warranty and Liability**
a) **Warranty:** We ensure that the apartments correspond to the descriptions on our website and are in a contractual condition. Any defects during the stay must be reported to us immediately so that we can provide a remedy.
b) **Liability:** We are liable for intent and gross negligence. For slight negligence, we are only liable for the breach of essential contractual obligations (cardinal obligations), with liability limited to the typical contractual and foreseeable damage. This limitation of liability does not apply to damages arising from injury to life, body, or health.
c) **Disclaimer:** We do not assume liability for loss or damage to the customer's personal belongings. The customer is requested to take appropriate measures to secure their personal belongings.
**10. Right of Withdrawal**
There is no right of withdrawal, as according to § 312g Abs. 2 Nr. 9 BGB, there is no right of withdrawal for contracts for the provision of services in connection with leisure activities if the contract provides for a specific date or period for the provision. Our bookings fall under this exception.
**11. Data Protection**
The processing of personal data is carried out in accordance with our privacy policy, which can be viewed on our website.
**12. Final Provisions**
The law of the Federal Republic of Germany applies. The place of jurisdiction is the city of Bremen. If any provision of these Terms and Conditions is invalid, this does not affect the validity of the remaining provisions.
